Privacy Policy and cookies

This privacy policy sets out how Helen Perkins uses and protects any information that you provide when you use this website. We respect the privacy of every individual who visits our site or communicates with us.

Helen Perkins is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured it will only be used in accordance with this privacy policy. Helen Perkins may change this policy from time to time by updating this page. You should frequently check this page to ensure you are happy with any changes. This policy is effective from June 1st 2012.

What we collect
We may collect the following information:

• Name
• Contact information including email address
• information relevant to customer surveys and/or offers

What we do with the information we gather
We use this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping
• To improve our website, products and services
• To periodically send emails about new products, special offers or news which we think you may find interesting
• We may also use your information to contact you for market research purposes. We may contact you by email, phone or letter.
• We may use the information to customise the website according to your interests
• Serve relevant adverts while visiting reputable third party website

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may pass your personal details to reputable third parties who will help us to process your order. We require that all such third parties treat your data confidentially and to comply with all applicable UK data protection and consumer legislation in place.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A ‘cookie’ is a string of information that is transferred to the browser on your computer so the website can remember who you are. Please note that cookies do not store personal data.  We use cookies for the following reasons:

• Provide an improved website experience
• Track the performance of marketing activity
• Understand users behaviour on our website

The below is a list of the current cookies that we use:-

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. By declining cookies it may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Competitions
When entering a competition or a prize draw it will be necessary to gain the following information; name, email address and mailing list. If you win you will be notified by email within 28 days of close of competition unless otherwise stated. By entering the competition you will automatically be entered onto our mailing list. You may unsubscribe from the mailing list at anytime by clicking the unsubscribe link at the bottom of each promotional email.

Unsubscribing from the mailing list
You may unsubscribe from our mailing list at any time by clicking the unsubscribe link which can be found at the bottom of all promotional emails, or by writing to us at the address below:

Helen Perkins
185 Mayors Walk
Peterborough
PE3 6HE
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please write or email info@helenperkins.com and we will promptly correct any information found to be incorrect.

Contact Us
If you have any queries or comments regarding our privacy policy please email us at info@helenperkins.com or call us on + 44 (0)1733 555476.